Getting into an accident is something no one likes to experience. Between the vehicle’s damage, any injuries you are dealing with, and the million questions for your insurance, the last thing you want to do is recount the episode for the insurance of the opposite driver.

But, do you have to speak to the other’s person’s insurance? Even if it seems like they’re calling for a statement multiple times a day?

Short Answer: NO!

You are not legally required to speak with the other insurance company’s representative. In fact, it is recommended you do not speak to the other insurance company or give any statements.

Why?

Generally speaking, it isn’t a good idea to give a statement regarding the accident to anyone who isn’t the police or your insurance company. This is especially true in cases where claims for serious personal injuries are being investigated.

It is best to give one official statement through your insurance and let the insurance reps speak with each other for the investigation. This then protects you from making any contradictory statements that could impede the investigation for you.

What Do I Do Instead?

Speak with your insurance agent about your options. In most cases, your agent will tell you to forward any correspondence to them instead, including any mail you may receive from the other insurance company.

Payne Insurance Group

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