Safety recalls in vehicles are serious business. Whether it be due to emissions, parts problems, or even faulty airbags, recalls are done with safety in mind.

Safety recalls are done through the federal National Highway Traffic Safety Administration (NHTSA), while emissions recalls are done through the Environmental Protection Agency.

What Does a Recall Letter Contain

A recall letter should contain the following:

  • A description of the defect
  • The potential risks caused by the defect (including potential injuries)
  • Warning signs
  • How the manufacturer plans to fix the problem
  • Further instructions on what to do next

What To Do Next

Follow the recall letter’s instructions on what to do next. Some manufacturers will require you to fill out an online claim, while others will ask you to contact your authorized dealer for repair.

Be sure to read your recall letter carefully to avoid any time constraints set to get the repairs done.

If you do not get a recall letter, visit the NHTSA website to see if your vehicle is listed. Whether you receive a letter or not for your recall, the manufacturer is still required to repair the defect at no cost to you.

For more information on safety recalls, the NHTSA has an online brochure about vehicle recalls.

Payne Auto Group

Payne Auto Group wishes everyone to be safe out on the road!

Visit any of our 6 service centers across the Rio Grande Valley and schedule service online, today!